Refund policy

Satisfaction Policy

At A Drop In The Potion, we prioritize your satisfaction with every purchase.

Our team takes great care in creating each and every product, using only the highest quality ingredients and meticulous techniques. However, we understand that sometimes things may not turn out as expected. That's why we are also a dedicated tribal member service team and will address any concerns or issues you may have with your purchase.

You are a valued member of our tribe and we want to ensure that you are happy with your experience. If you find that it doesn't, please contact us within 30 days, and we'll do our best to find a great solution.

Generally, we accept unopened, undamaged products as returns only, with no restocking fee. Our authorized return address is: 

A Drop In the Potion
PO Box 111
Athol, ID 83801 

 

In addition to providing exceptional products and tribal service, we also strive to continuously improve and innovate in our craft. We welcome feedback from You, our tribe members, and use it to enhance our offerings and overall experience for everyone. 

Get In Touch

  • Phone: Give us a call at 208-659-1893. Our friendly team is available Monday through Friday, 9 AM to 5 PM (Mountain Standard Time).
  • Email: For all inquiries, please email us at Support@ADropInThePotion.com. We aim to respond to all emails within 24-48 hours.